Who We Are










Michael F. Ward, CAE

President and Chief Executive Officer


With over 30 years of association management experience, it is Michael’s personal mission to advance the goals and interests of a professional association responsible for leadership in organizational Development, Administration Membership, Education, Marketing and Public Relations, Community and Government Affairs.


Michael’s up-to-date knowledge of regulations, demographics, and the general business climate affecting the present and future of association work has led to a success in membership building, association marketing and overall improvement in organizational effectiveness for his clients.


For Michael’s full resume click here





Joan R. Ward

Executive Vice President




Abbey Norris

Vice President



Dave Ketterer

Information Systems Manager






Carrie Nicoson